Conference Schedule

By Tracks

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Automation/Soft Computing:

Chair: Andrzej Gapinski, Penn State University, ajg2@psu.edu

Session 1: Monday March 13, 9:45 am Pelican room, Andrzej Gapinski, session chair.

Andrzej J. Gapinski
Robotic Platforms: Lego Mindstorm vs. PPR by Acroname
The purpose of the article is to compare two robotic platforms manufactured by Lego and Acroname companies. The first one, Robotics Invention System (RIS) Lego Mindstorm by Lego Company, and second, PPR by Acroname Inc., which is controlled by Palm Pilot., are compared with respect to construction, programmability, performance, and overall educational usefulness in engineering technology program.

Andrzej J. Gapinski
Retentive Time-Driven Sequencing: Case of Allen Bradley Micrologix PLC
Retentive sequencer implemented via PLC is an important tool, which is used in manufacturing processes and industrial control. Sequencers, in general, fall into two categories: time-driven and event-driven. Some manufactures with introduction of newer types of programmable logic controllers discontinued time-driven sequencers. The purpose of this article is to discuss retentive sequencing implemented via Allen Bradley family of PLCs and to show how time driven sequencing can be implemented using event-driven sequencers.

Marlin Gendron and Maura Lohrenz
Development of a Sidescan Imagery Automated Roughness Estimation Algorithm
An accurate estimation of seafloor roughness derived from sidescan imagery is needed to determine bottom type of a geographic area. Roughness historically has been estimated by analysts, which is time consuming and inconsistent. This paper presents the development of an efficient automated algorithm capable of deriving roughness from sidescan imagery.

Robert L. Armacost and Magdy Helal
An Integer Programming Based Spreadsheet Model for Generating Feasible Student Class Schedules
This presentation describes a spreadsheet implementation of an integer programming formulation that can generate a large number of feasible student class schedules to support advising and registration in colleges. This optimization approach overcomes the limitations and impracticality of the trial-and-error constructive approaches typically used by the university registration systems.

Ronald P. Krahe
Flexible Approach to Position and Motion Sensing in Material Handling
A low cost vision system can be used in conjunction with an industrial metal detector to improve sensitivity and reduce false detections. This system is more flexible than conventional optical and proximity sensors for position and motion sensing. The simplified algorithms make the system easy to configure for various products


Construction Management:

Chair: Mostafa Khattab, Colorado State University, mostafa.khattab@colostate.edu

Session 1: Tuesday March 14, 1:00 pm Egret room

James E. Folkestad and Brad Johnson
Digital Homes: Applying Three Dimensional (3D) Best Practices to Improve the Constructability of Single-Family Homes
This case-study examines how researchers' identified best practices of 3D computer-aided design (CAD), which were used on a large commercial project (Denver Art Museum Expansion), and applied them to residential construction. The case-study elaborates how best practices were used to save time, improve quality and constructability.

Tarek M. Shaalan, Ahmad K. Elshennawy and Sherif El-Araby
Reduction of Construction Projects' Costs Through Lean Quality Management
The applicability of quality costs analysis in construction works is discussed in the paper. Seven case studies have been studied and analyzed, while various elements of quality costs, as related to construction projects, have been identified. Main findings of the research proved that there is a room for reducing costs of construction through lean quality management tools.


Decision Making in Management and Engineering:

Chair: Ertugrul Karsak, Galatasaray University, ekarsak@gsu.edu.tr

Session 1: Tuesday March 14, 2:45 pm Egret Room, Robert Mullen, session chair


Reza Khorramshahgol and H. Azani
The Application of Goal Programming to Determine the Elements of Pairwise Comparison Matrix in AHP
This paper, using GP, proposes a methodology to capture the decision makers' subjective judgments in constructing the pairwise comparison matrix in the most objective manner. An example illustrates the application of the proposed model.


Robert L. Mullen
An Intelligent Expert System for Those Entering the Computer Industry
The design of an intelligent expert system for new entrants into the computer industry to access appropriate advice from such computer industry experts as: Jeff Bezos (AMAZON.COM), Michael Dell (Dell Computers), Lawrence Ellison (Oracle), Carly Fiorina (former CEO of HP), Bill Gates (Microsoft), Steven Jobs (Apple), Scott McNealy(SUN Microsystems).

Robert L. Mullen
An Intelligent Expert System for MBA Students on Management Principles
The design of an intelligent expert system for MBA students to access the appropriate advice of on management principles from such management experts as the late Peter Drucker (consultant), Alan Greenspan (Federal Reserve Board), the late Dave Thomas (Wendy’s) and Jack Welch (former GE chairman).

Session 2: Tuesday March 14, 4:00 pm Egret Room, Ertugrul Karsak, session chair

E. Ertugrul Karsak and Mehtap Dursun
A Fuzzy MCDM Approach to Energy Resource Planning for Electricity Generation in Turkey
A robust approach to energy planning requires the consideration of social and environmental concerns as well as economic aspects. This paper presents a fuzzy multi-criteria decision making (MCDM) framework for electricity production in Turkey. Cost, atmospheric emissions, sustainability, safety and reliability, and suitability are employed as the criteria to evaluate the energy alternatives, which are renewable energy sources, fossil fuels, and nuclear power. The proposed approach enables both crisp and linguistic data to be taken into account in energy planning.

Alicia Wilson and Robert Armacost
Research Opportunities for Multiple Response Surface Optimization
A review of recent journal articles and seminal methods from the multiple response surface optimization literature will be summarized. Research opportunities are identified for both constrained and combined response surface problems. The authors’ current research plan to address specific issues with constrained problems will be discussed.

Mujde Erol Genevois, S. Emre Alptekin and Gulfem Isiklar
A Comprehensive Framework for Evaluating ERP System Choices for SMEs: A Case Study for Turkey
This paper addresses a structured framework to assist the Enterprise Resource Planning (ERP) system selection for the Small and Medium Size Enterprises (SMEs) in Turkey. The ERP system selection process is taken as a multicriteria decision making (MCDM) problem and a comprehensive model is established to reflect the Turkish market characteristics.


Decision Support Systems:

Chair: Dia Ali, University of Southern Mississippi

Session 1: Tuesday March 14, 8:00 am Flamingo Room, Stephanie Edwards, session chair

Stephanie Edwards
Geospatial and Color Clustering in Three Dimensions
To determine the clutter density of an image, an algorithm is needed to cluster individual points based on two relationships: spatial and color. The spatial relationship can be computed using existing software. This paper describes procedures taken to add a third dimension, the color relationship, to an existing clustering algorithm.

Maura C. Lohrenz, Geary J. Layne and Stephanie S. Edwards
Feature Clustering to Measure Clutter in Electronic Displays
A technique is presented to cluster geospatial features on an electronic display and determine a meaningful measure of display clutter. Results are presented for a series of displays (nautical, aeronautical, and meteorological) with varying levels of clutter. The clutter metric is shown to correlate highly with subjective clutter rankings.

Matthew Bennett and Dia Ali
View-time Customization for Protected Hyperdistributed Digital Content
Recent trends in digital media management show that consumers are becoming more resistant to advertising. As new models such as On-demand viewing and hyper-distribution of content become prevalent, traditional entertainment must merge with new technologies. We investigate one possible method of embedding advertising on the fly in hyper-distributed content.

Session 2: Tuesday March 14, 9:45 am Flamingo Room, Dia Ali, session chair

Greg Coburn, Daniel Bond and Dia Ali
Augmentation of the Emergency Alert System using JAVA Autonomous Mobile Agents and Cellular Telephones
Our proposal integrates newer and established technologies to facilitate message communications through ad hoc peer-to-peer network of cell phones. The messages will be transported via java based mobile agents residing on the user’s cell phone due to their flexibility and easy integration in today’s java based cell phones.

Michelle Losilla, Christian Rios, Camilo Lopez, Peng Li and Dia Ali
Emergency Support System for Geographically Dispersed Emergency Responders
We proposed an emergency response system for communications and resource management. The system will handles resource management and ensures that all communications are managed correctly to avoid confusion and delays. The design will utilize centralized incident communications system combined with resource management system to produce the most efficient resource delivery.

Jean Gourd, Matthew Bennett, Julie Stone, and Dia Ali
Examining Contraflow in Evacuating a Major City
Of most importance with respect to a catastrophic event such as Hurricane Katrina is the preservation of human life. We propose a generic contraflow model which can be implemented on any common highway. We focus on the interchanges, as the contraflow model is primarily concerned with contention at these locations.

Session 3: Tuesday March 14, 1:00 pm Flamingo Room, Shahira Ali, session chair

Jean Gourd and Clifford Burgess
Development and Analysis of the Parallelization of a Sequential Integration-by-Parts Algorithm Using Petri Nets
Parallelization is often used as a tool to increase the efficiency of an algorithm’s performance. Petri nets are a modeling technique often used in the analysis of parallel and massively parallel systems. We develop a parallelized version of a simple integration-by-parts algorithm and analyze this system using a Petri net of our design.

Paulus Wahjudi, Ras Pandey and Dia Ali
A Simple Global World Network Node Management using Percolation Method
We propose a global network management system using percolation theorem. In order to provide high performance with low response time, network nodes must be made available according to activity density in the region. Maintaining a specific percolation threshold ensures a stable and reliable global connectivity with minimum amount of resources.

Paulus Wahjudi, Dia Ali and Ras Pandey
Simulation and Testing of Distributed Hash Tables using Monte Carlo Method
Wide area storage services that require low communication latency with high throughput access to durable data, benefits significantly from using distributed hash tables. We propose a Monte Carlo simulation to model different network conditions and activities to test the hash table, allowing for adjustment and enhancement to the hash function.

Shahira D. Ali
Information Technology Asymmetries: A Case Study
The purpose of this paper is to identify the gaps in technological innovation and the human development level between a large number of countries. The source of data is the Human Development Report (UNDP 2003).

Session 4: Tuesday March 14, 2:45 pm Flamingo Room, Dia Ali, session chair

Junfeng Gu, Robb Diehl and Dia Ali
Radar Data Processing and Visualization for Biological Targets with Velocity Data Decomposition and Migrating Pattern Recognition
Radar ornithology, which involves biological and computational science, could bolster the efforts of environment and flight safety. We present some novel biological features in a radar ornithology project: radar data collection, retrieval, and interpolation method; velocity data decomposition; and recognition of migrating pattern.

Jeremy Kackley, Paulus Wahjudi and Dia Ali
A Peer-to-Peer Approach to Virtual Private Networks
The popularity of peer-to-peer technology has been increasing recently, seeing widespread use. The business world has yet to take advantage of this technology, quite possibly because it wasn’t developed with security in mind. We shall investigate the potential of this technology to implement Virtual Private Networks.

Jean Gourd, Paulus Wahjudi, and Lan Guo
Development, Testing, and Simulation of a Smart Phone Card Prototype
We propose to develop a smart card for the purpose of storing electronic minutes for use in making telephone calls. Our goal is to design a smart phone card applet which will maintain a balance of the cardholder’s phone minutes and support credit, debit, and balance operations.


Education and Training:

Chair: Ralph Janaro, Clarkson University, janaror@clarkson.edu

Session 1. Monday March 13, 9:45 am Egret room, Stephen Allen, session chair

B. Andrew Cudmore, Paul Stone, Randy Pitts and Matt Hasler
More Than a Pretty Face
Learning requires active involvement by students. Student involvement may depend on how they relate to the instructor. Though our society looks more favorably upon attractive people, pedagogical skill (manifested through their credentials, experience, and their availability in and outside of class) may be the overriding connection that opens the student to learning. This experiment explores the effect of instructor attractiveness and pedagogical skill on students' judgment and evaluation of their instructors.

Mesbah U. Ahmed and Udayan Nandkeolyar
Enterprise Resource Planning Software: A Vehicle to Teach Integrated Business Processes
Some universities have started or are planning to start new courses in ERP to meet the current market needs of IT positions with basic knowledge in integrated business processes. In this paper, we analyze and document such an effort by an institution. Specifically, we present the experiences in introducing and teaching an ERP course using the Microsoft Great Plains ERP software.

Hatem Wasfy, Ayman Wasfy and Tamer Wasfy
Virtual Welding Lab for Next Generation Shipbuilding Training
A web-based Virtual Welding Lab (VWL) developed in collaboration with Northrop Grumman will be presented and demonstrated. The VWL introduces the students to basic welding through interaction with a virtual environment. Preliminary assessment of the quality, functionality, ease of use and implementation cost of this new technology is presented.

Michael E. Opar, Rachel Serianz, Kuo-Ho Yang and Ann Lawler
Engineering Camp Excites Middle Schoolers
It is critical for young students to understand the value of Math and Science and to have strong reason to continue those often perceived "difficult" subjects through high school. The engineering summer camp was designed to engage middle school kids and promote long term interest in engineering. The camp has served as a starting point for other innovative programs to promote engineering.

Session 2. Monday March 13, 1:00 pm Egret room, Jonathan Lazar, session chair

Jonathan Lazar
Understanding the Level of Civic Engagement Among Undergraduate Information Systems Students
There has been an increasing concern in higher education about the lack of civic engagement among undergraduate students. Civic engagement is defined as involvement in community groups, social action, political processes, and societal issues. The problem is that undergraduate students are not voting, are not aware of political issues, and are not involved in their community.

Anna Green, Saundra Drumming, William Ravenell and Colin O. Benjamin
Developing Winning Student Teams in Academia
We review the strategies proposed by industry to enable effective team development and compare and contrast these approaches with the processes adopted by the School of Business & Industry at Florida A & M University in producing winning student teams in Accounting, Law, and Business Planning competitions.

T. Roger Manley and Judith Barlow
Facilitating Effective Student Project Teams
Information systems students may become technology experts but still lack the interpersonal skills needed to effectively apply technology on team projects. An understanding of their own and others' work-style preferences can help bridge the gap between IS theory and practice and enhance students' effective collaboration on project teams.

Session 3. Monday March 13, 2:45 pm Egret room, Ralph Janaro, session chair

Ralph E. Janaro and Michael R. W. Bommer
Job Displacement Through Global Outsourcing: America's Educational Challenge
Global outsourcing has displaced many American workers who held manufacturing, service, and more recently, knowledge creation jobs. Accordingly, U.S. firms will be forced to focus more on innovation and technology development to remain a leader in the global economy, thus requiring greater emphasis on education. This paper discusses job displacement and its impact on America. Further, the resulting challenge for American educators is examined.

Judith Barlow, Barbara Pierce, Deborah Carstens and David Steele
Integrating Technology in a Business School Curriculum
This paper presents a "just-in-time" strategy where students gain practical hands-on expertise "just in time" to support the software's application in other business school courses. In the process, business faculty have the opportunity to update their own technical skills and increase their confidence in using real business software in the class.

Carmo D'Cruz, Muzaffar Shaikh and Wade Shaw
Florida Tech Systems Engineering Entrepreneurship - An Exemplary Program Linking Academic Programming with Experiential Activities
Four innovative courses in Systems Engineering Entrepreneurship, Technical Marketing, High Tech Product Strategy and Technology Commercialization Strategies at Florida Tech integrate experiential learning with academic programs. As part of the course project requirements, students work in E-teams to commercialize innovative technology. A unique "Systems Engineering Entrepreneurship" program is being pioneered at Florida Tech.

Paul Nuschke, Kaize Adams, Benjamin Osafo-Yeboah, Sherry L. Springs and Xiachun Jiang
Heuristic Evaluation of a College of Engineering Website
A heuristic evaluation was conducted on NCA&TSU's College of Engineering website. Four evaluators assessed the site by applying Nielsen's ten heuristic principles. The evaluators found many heuristic principle violations, ranging from cosmetic to severe. Suggestions for improvement are given for how to improve the most severe problems.


Session 4. Tuesday March 14, 8:00 am Egret room, Matthew Sanders, session chair

J. Michael Geringer
Meeting the Challenge of Teaching Emerging and Complex Concepts: Video Cases as a Robust Instructional Tool
This paper discusses an experiential technique for presenting and applying emerging and complex management concepts: video case studies. Using the concept of value chains as an example, this paper discusses the process by which instructors and trainers can prepare relevant and timely fieldwork-based video case studies at low cost. The paper then discusses considerations in effectively utilizing video cases in various training settings, including as classroom supplements, as student projects, and as the foundation of training modules. Pedagogical outcomes and implications of a video case instructional methodology are addressed.

Matthew S. Sanders, J. Renee Hughes, and Lucy King
Using Interdisciplinary Capstone Design to Create a Better Product
Real world scenarios are tackled using teamwork and innovation in a senior level course at Kettering University known as Capstone design. Engineering students from different disciplines worked together in teams to re-design, develop and manufacture an improved bug-shaped working robot, called RoboBug, which is capable of performing specific tasks.

Matthew S. Sanders, Mike Lindquist, and Mark G. Thompson
Robobug Design Project for Interdisciplinary Engineering Capstone Students
Students in an integrated Electrical, Industrial and Manufacturing, and Mechanical Engineering Capstone class worked as teams to redesign and manufacture electromechanical robots (RoboBugs). Requirements, constraints, and objectives were assigned by Professors to increase learning experience both for these students and students who use the Robobug in a freshman level course.

Matthew S. Sanders, Tony Lin, and Lucy Siu-Bik King
Quality Improvement of Interdisciplinary Capstone Designs
Quality assessment methods are used in the performance evaluation of seven alternative Robobugs designed and constructed in an Interdisciplinary Capstone course. The outcome is the identification of the best designed Robobug. This Robobug is an improvement of the one currently in use in the Freshman Interdisciplinary Design and Manufacturing course.

Session 5. Tuesday March 14, 9:45 am Flamingo room, Zhao Zhang, session chair

Larraine Kapka, Russell Marcks and Alan Watton
Teaching Improved Methods of Tuning and Adjusting HVAC Control Systems
This project investigate use of the TI-83 calculator and handheld data acquisition as a means to better educate HVAC engineers and technicians to properly tune building control loops. This process works with any control loop for real-time monitoring of dynamic response. Collected data is easily downloaded for analysis.

Zhao Zhang
Online Education Techniques: Programming Environments and Software
As the Internet becomes increasingly popular in everyday life, the long held patterns of education and instruction are changing too. More and more educational institutions are experimenting with various kinds of online education methods. This paper will first review some of the programming environments that can be used to develop online educational tools, then review some of the popular online education tools and software.

LuAnn Bean and David Hott
Measuring the Effectiveness of a Wiki as an Educational Tool
This paper explores the potential development of evaluative pedagogical metrics for Wiki technology used in a classroom environment.


Entrepreneurship:

Chair: Colin Benjamin, Florida A&M University, cbenja2468@aol.com

Session 1: Tuesday March 14, 4:15 pm Flamingo room, Colin Benjamin, session chair

Colin O. Benjamin, Sandhya Harris, Janelle Edwards and Juanda Beck-Jones
Focus Groups in New Venture Creation
We illustrate the critical role focus groups can play in developing new business ventures via case studies developed at the School of Business & Industry at Florida A & M University. Here, focus groups are deployed in developing business plans for new ventures in the Healthcare, Restaurant, and Fashion industries.

Colin O. Benjamin, Jamila Hewitt and Claire K. Benjamin
Business Planning in Non-Profit Organizations
Business plans can assist in selling an organization and its mission to its stakeholders. In this paper, we compare and contrast the role of business planning in for-profit and non-profit organizations. We illustrate the critical role of business planning in developing new ventures in non-profit organizations using several case studies.


Global Applications in Manufacturing and Services:

Chair: Aysar Sussan, Univ. of Central Florida, asussan@bus.ucf.edu

Session 1: Tuesday March 14, 9:45 am Heron room, Aysar Sussan, session chair

Amin A. Elmallah
An Examination of the Issues and the Cost Impact of Selected Natural Disasters
This paper is organized in three parts: Part 1 presents a summary of selected national disasters and their impact; Part 2 presents an analysis of the cost associated with response and recovery efforts; and Part 3 presents the factors and issues that should be examined to lessen the severe disaster impact and damage.

Kelman Harrell, Wayne Welch, Jose Vargas and B. Andrew Cudmore
Once Oil is Gone
Most of the innovations during the last 150 years can be attributed to the rapid technological improvements of energy production, transportation and manufacturing, but one discovery stands out as a direct or indirect catalyst of the major developments in each one of these categories. Much like when human beings discovered fire, petroleum or black gold has been the key to the advancement of civilization after its discovery in 1859. From the time it was unearthed, the world has grown increasingly dependent on its nearly unlimited uses, all the while knowing that it is a nonrenewable resource. This paper explores our resistance as a society to consider the ramifications of the rapid decline of oil, what fuel options are available, and how this may impact our society.

Djehane Hosni
The Potential of the Auto Industry in China
This paper discusses the characteristics of the Chinese auto industry in the light of the major challenges facing its economy and global markets. It will address the role of government, domestic versus foreign car affiliates, infrastructure development, and labor skills. It will also capitalize on the success of the South Korean automotive industry to offer valuable lessons to China.

Ewa Rudnicka
New Trends in Outsourcing: Destination Poland
Overall India and Canada retain the dominant position in Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). Poland has shown remarkable growth as an outsourcing destination in both the ITO and BPO industries. This article examines the status of outsourcing in Poland and the country’s position in a global outsourcing industry.


Human Computer Interaction:

Chair: Steve Jiang, North Carlolina A&T State University, xjiang@ncat.edu

Session 1: Tuesday March 14, 8:00 am Pelican room

Geary Layne and Marvin Roe
Dual Representation of Geospatial Data for the Moving Map Composer Application
When developing a graphical user interface one consideration is how to store data. The goal is to strike a balance between computational efficiency and user friendliness. This paper discusses the effectiveness of using a dual representation of data in geospatial bitmaps and ESRI shapefiles for the Moving Map Composer application.

2. Leon Lyons, Paul Nuschke and Xiaochun Jiang
Using Augmented Reality as Training Tool: A Pilot Study
Augmented reality uses the virtual objects to aid the user's understanding of his or her environment. Using AR technology, an inspector can get help by reading superimposed information during the inspection task. Hence, it has the potential to be used as the training tool to help the new inspectors in the inspection tasks. This study investigates the effectiveness of using AR technology for this purpose.

Paul Nuschke, Leon Lyons and Xiaochun Jiang
Using Eye Tracking Data to Evaluate Web Usability
Usability of a website plays a significant role in its design. Traditionally, usability metrics as measure by user performance are used o help designers. However, eye movement data can provide extra information. Since users most likely use websites to retrieve information, areas that attack users eye the most can reveal users interests in those areas. This study attempts to evaluate the usability of a website using eye tracking data along with traditional usability testing technique.

Misty A. Gripper and Mohan D. Rao
A Speech Intelligibility Test for Military Applications: Callsign Acquisition Test
A new set of SI materials, named the Callsign Acquisition Test (CAT) have been developed by the Auditory Research Team (ART) of the Army Research Laboratory Human Research and Engineering Directorate (ARL-HRED). These materials were designed specifically for military applications, but can provide pertinent results in the civilian domain as well. The purpose of this paper is to introduce the CAT, its rationale, origin and structure, and to provide some initial results from the validation and standardizing procedures.

Session 2: Tuesday March 14, 9:45 am Pelican room


Marvin Roe and Geary Layne
Development of a Custom GIS Plug-in
Interaction with geographical datasets is the basis for any Geographical Information System (GIS). This paper presents the development of a custom GIS plug-in that is designed to support common functionality including the ability to load, display, edit, save and perform basic analysis on these datasets and discusses its first software application.

Emmanuel Letsu-Dake and Celestine Ntuen
Managing Complexity in Adaptive, Self-learning Human-Computer Interface Design Using Abstraction Hierarchy and Living Systems Theory
The design of adaptive, self-learning human-computer interfaces for complex and time-pressured domains requires theories, techniques and frameworks that provide a structured representation of the complex domains and captures the dynamic abstract, general and physical functions of the system. The paper surveys literature on the application of the abstraction hierarchy proposed by Rasmussen (1986) for the design of human-computer interfaces and specifically collates the methodical, conceptual and applicability limitations currently identified.

Benjamin Osafo-Yeboah, Misty Gripper, Maranda McBride and Xiaochun Jiang
Effect of Bone Conduction Vibrator Placement on Speech Intelligibility Using the Callsign Acquisition Test (CAT) - A Pilot Study
In Bone Conduction, sound waves are transmitted to the inner ear by the cranial bones without passing through the air in the ear canal. Bone conduction therefore, offers many advantages in military environments because they are lightweight, less bulky and allow radio communication to be transmitted and received without obscuring the ears of the soldier. This paper presents a pilot study carried out using bone conduction to perform the Callsign Acquisition Test to map the sensitivity of the head.

Sathish Thiruvengadachari, Mohammad T. Khasawneh and Xiaochun Jiang
The Development and Usability of an Interactive Troubleshooting Training Tool
With the advances in technology and the increased use of automation, it is critical for training applications to provide a realistic representation of the actual system. The use of 3D animation and graphics software makes these applications more interactive and user-friendly. This would ultimately ensure effective operator training, particularly in maintenance and troubleshooting tasks in the transportation industry, which is the focus of this research. A minor change in the state of one part of such systems will normally result in changes in other parts, which should be clearly represented in the graphical training application. Hence, this paper describes the development and usability of an animated training aide based on a system level schematic of a subway car for maintenance and troubleshooting operations. The training application consists of both electrical and pneumatic sections of the subway car under investigation, and the functionality of each subsystem, and the system as a whole, is represented effectively


Human Engineering:

Chair: Deborah Carstens, Florida Institute of Technology, dcarstens@cfl.rr.com

Session 1: Tuesday March 14, 1:00 pm Pelican room

Grant Griebel, Alexi Rakowitsch and Evan Howe
Usability Testing in Gaming
A usability test was performed on "Black and White", a computer game released in 2001. Through this usability test we were able to determine the strong and weak usability issues with the game. We decided to focus on the human computer interaction between the player and the creature.

Esteban Juan Garcia IV and Brandon Danals
eBay Usability
The researches chose to perform a usability test on the popular online auction site, www.eBay.com. The test was designed to examine the ease of which a user can search for and find items on eBay.

Desmond Greene and Helal Abdullah Al-Kaabi
B.M.W. Usability Test
A usability test was done on the B.M.W. website. The usability test was to create your own BMW on the BMW website. The user was allowed as much time as need throughout the test. This testing allowed us to see how user friendly the website was/is. Additional post-surveying was done as well for user comments.

Veton Kepuska, Deborah S. Carstens and Ron Wallace
Leading and Trailing Silence in Wake-Up-Word Speech Recognition
A literature review was conducted on leading and trailing silence in Wake-Up-Word speech recognition by using human-to-human communication as a model when using a proper name as an attention grabbing word. The research enabled the development of an experimental design for a future study to examine leading and trailing silence.

Session 2: Tuesday March 14, 2:45 pm Pelican room

S. Ann Becker, John Clarke, and Brandon Schmitt
Handheld Usability for Older Adult Users
This paper identifies potential usability barriers associated with the use of handheld devices by older adults. It then describes normal aging factors impeding use of handheld devices by older adults. Usability guidelines by the National Institute on Aging are applied to the design of user interfaces for handheld devices.

Nadiege Destang, Nikolas Avellenada and Rene Vargas
Virtual Model Usability Testing
A usability test on the Lands End Virtual model was conducted. The researchers tested whether participants enjoyed the virtual model, whether it was easy to use, and what improvements were necessary. Participants in test age range were 18-25; four males and two females.

MFon Boyce, Puneet Bhatia and Nadine Holness
Microsoft Office Outlook 2003 Usability Study
This report investigates the usability of the software program Microsoft Office Outlook 2003. The study used six participants who performed three tasks - adding a contact, making an appointment and creating an e-mail - using Microsoft Outlook 2003. Participants identified their likes and dislikes of Outlook on completion of these tasks.


Industry and Academia Collaboration:

Chair: Alexandra Schönning, University of North Florida, aschonni@unf.edu

Session 1: Tuesday March 14, 2:45 pm Heron room, Alexandra Schonning, session chair

Anthony Barletta, William Berry and Alexandra Schönning
Adjustable Tap Stop Design
Undergraduate students in collaboration with a local company specializing in surgical instruments have redesigned an adjustable skull tap stop. This new stop allows for one handed operation while keeping costs at a minimum. The paper discusses the design process and analysis as well as the developed industry-academia relationship.

Spencer Schwab, Stephen Thompson and Alexandra Schönning
Finite Element Analysis of a Pool Cue
The Predator Z series pool cue has been studied by undergraduate students using finite element analysis. In depth static analysis using orthotropic materials were performed at a cue ball velocity of seven mph. The displacements and stresses resulting from shots using English (offset shot producing spin) are analyzed.

F. A. Moslehy, A. A. Oloufa and A. Abdel-Gawad
An Innovative Mobile Weigh-in-Motion System for Heavy Vehicles
It has long been known that some commercial vehicle operators that exceed safe weight limits for their vehicles often bypass fixed weigh stations. Since it is documented that for every one pound increase in weight there is a quadruple impact on asphalt deterioration, the development of mobile stations that can detect attempts to bypass weigh stations is an extremely valuable goal.

Session 2: Tuesday March 14, 4:15 pm Heron room

Verna M. Fitzsimmons
Case Study of a Successful Collaboration using 3-D Rapid Prototyping
As educators how can we support businesses? As companies focus on cost, the use of inexpensive rapid prototyping is useful in addressing both the total cost to manufacture as well as innovation. This is a case study of how 3 dimensional rapid prototyping was used successfully in reducing the total cost to design a product.

Richelle Atienza, Alexandra Schönning and Daniel Cox
Student Perspective of Academia and Industry Collaboration
Through industry-academia collaborative efforts the students at the University of North Florida have had the opportunity to work on real engineering projects, develop a mentor program and prepare laboratory equipment and procedures for teaching and industry use. This paper addresses the students' perspective of these endeavors.

Matthew Sanders, Miles Chen, Sam Behnia, Kendall Brinker, Kenneth Morrison and Stephanie Reischling
Moving Industrial Engineering Education Beyond Theory Into Real-World Applications
Capstone students as a team assigned to and analyze a local recycling company's data, process, plant layouts and safety issues and to develop recommendations for reducing inefficiencies, improvements, re-designing, and improving the e-waste recycling processes. This paper discusses students' experience form the initial meeting to their findings and their presentation.


Lean Manufacturing:

Chair: Tracy Tillman, Eastern Michigan University, drttemu@aol.com

Session 1: Monday March 13, 1:00 pm Pelican room

Lisa Colletti, JE. Billi, and SJ. Hamstra
Application of Lean Manufacturing Concepts and Practice in Graduate Medical Education at the University of Michigan
This paper and presentation will describe how the University of Michigan is incorporating lean manufacturing concepts and practice into their Systems Based Practice curriculum. The Accreditation Council for Graduate Medical Education has mandated that competence in this area is required in order for resident trainees to achieve board certification.

Manocher Djassemi, Eric Olsen and James Sena
Application of Lean Value Stream Mapping to Aerospace Composite Parts Fabrication
This paper describes an university-industry collaboration effort which investigates opportunities for improved operations performance at the composite part fabrication facility of a major aerospace company. Value stream mapping, a lean manufacturing tool, together with information systems gathering techniques, was used to document the value added and non-value added processes in the fabrication facility. The opportunities discovered for improving the existing system and future direction of the project are discussed.

Leh Duncan and Sampson Gholston
Application of Lean Six Sigma to Improve the Distance Learning Process
Lean Six Sigma tools were applied to a distance learning process. This presentation will demonstrate the application of Lean Six Sigma in a University environment to optimize process and eliminate waste. The project resulted in a more efficient distance learning process.

Tracy Tillman
The New SME/Shingo/AME Lean Certification Program
Industry has suffered from inconsistency of training and credentials of expertise in lean due to the lack of an industry-wide standardized body of knowledge in lean. This paper will describe how three national professional organizations are working together to develop a standardized body of knowledge and professional certification program in lean manufacturing.

Hiral Shah
Roadblocks to Lean Deployment and Recommended Solutions
This paper expresses some of the key issues faced by companies trying to implement lean and suggests steps that can be taken by companies to avoid the barriers to lean implementation based on a comprehensive review of literature. Success and failure stories serve as examples for organizations planning to deploy lean principles


Management (and Medical) Information Systems:

Co-Chairs: Judith Barlow, Florida Institute of Technology, jbarlow@fit.edu; and John Wang, Montclair State University, wangj@mail.montclair.edu

Session 1: Tuesday March 14, 4:15 pm Pelican room


John Wang, Qiyang Chen and Ruben Xing
A Comparison of Leading Data Mining Software
We performed an AHP (Analytic Hierarchy Process) analysis using Expert Choice to determine which data mining package best met our needs. By reducing a dozen alternatives and objectives to a series of pairwise comparisons, then synthesizing the results, Expert Choice helped us in providing a clear rationale for the decision.

D.P. Goyal and Gurbinder Randhawa
Design of a Planning Model for Enterprise Resource Planning (ERP) Systems: An Empirical Study
Today, Enterprise Resource Planning (ERP) Systems are used by the organizations to gain a clear edge over their competitors. The present research paper is an empirical study, which has been carried out to propose a general framework to help organizations in the process of decision-making regarding planning of their ERP systems.

AbdulRidha Alshawaf and Reza Khorramshahgol
Healthcare Information Systems in Kuwait: An Explorative Study and an Assessment
The main aim of this study is to explore and investigate the present status of Healthcare Information Systems (HIS) in the state of Kuwait. Subsequently a critical evaluation and an assessment of HIS in Kuwait (as compared to other successful HIS systems in the US) will be presented. Such an assessment can serve as the basis for gap analysis—i.e., to determine where we are and where we ought to be. The gap analysis will then be used for planning a strategic information system (SIS) for healthcare in the State of Kuwait.

James Yao, John Wang, Qiyang Chen and June Lu
CURRENT CHALLENGES TO DATA WAREHOUSE MANAGEMENT
Data warehouse management is facing some touch challenges, such as how to manage data warehouse security and develop an effective data warehouse team. Intranet and the Web will become possibly the next operating platform of data warehouses. Thus, data warehouse management needs to be prepared for new challenges.


Management and Organizational Behavior:

Chair: Ed Hernandez, California State University, Stanislaus, eh@hrmgt.com

Session 1: Monday March 13, 9:45 am Heron room

J. Michael Geringer and Colette A. Frayne
Managing Stress Through Self-Management Training: An Application to Air Traffic Controllers
Air traffic control has been identified in numerous studies as being one of the most high-stress occupations, where even slight errors in judgment or inability to focus on the task at hand can result in the death of hundreds of people. This paper discusses the design of a self-management training program to enable air traffic controllers to better manage job-related stress and improve performance and air safety. Hypotheses are presented and the results of the control-group field experiment using a reversal design are presented for both the training and control groups. In light of the strong statistical results, results for theory and practice are discussed.

Spence Tower
Strategic Decisions: Acknowledging the Neglected Human Component
Much research on strategic decision making focuses on external industry data and internal resource analysis. Something—or someone—is missing: the decision makers! People, not computers, are ultimately responsible for strategic choices. This presentation and paper highlight several personality traits and motivational theories frequently disregarded as significantly influencing strategic decisions.

Stephen V. Arbogast and Gordon W. Arbogast
Case Study: Mintz’ Dilemma, Working for Andy Fastow at ENRON
Too often, Business School courses in Corporate Ethics treat the subject conceptually or historically. This usually results in a ‘structural approach’, as in “Corporate Boards should have non-executive chairmen” or “Public disclosure statements should expense executive options”. Valid as these approaches are, they don’t do much for the plight of the individual within the corporate world. More specifically, there is little content here that educates the individual on how to manage a difficult ethics problem when one is encountered.

Donn Miller-Kermani and S. Ann Becker
A Survey of Online Government Contracting Resources for Small Businesses
This paper presents an overview of online resources for small businesses interested in Government contracting. It focuses on the usability of such resources in terms of ease-of-use, learnability, and readability, among other factors. It analyzes the types of online resources based on Government contracting processes and classification of small business.

Session 2: Tuesday March 14, 9:45 am Heron room, Al Petrosky, session chair

Jeffrey J. Bailey
Best Practices in the Design and Communication of Defined Contribution Retirement Plans: Lessons from Behavioral Decision Making
The purpose of this research is to identify best practices in the design and communication of 401(k) and other defined contribution retirement plans (DCRP). The best practices are identified and developed from two major sources of input. First, findings from a variety of behavioral finance and retirement savings studies form one basis of the design and communication suggestions. Second, effective current practices employed by firms and government organizations form another basis of design and communication suggestions. It is noted that 40% of working adults in the U.S. are currently saving nothing for retirement (Employee Benefits Research Institute, RCS, 2006). The findings of this research offer guidance in the design and communication of DCRP so as to encourage greater levels of retirement savings.

Edward H. Hernandez , Alfred Petrosky and Robert Page
PHR Preparation Challenges: The Divergence of SHRM HR Body of Knowledge and Major HR Textbook Content
A study was conducted comparing the Society for Human Resource Management (SHRM) “HR Body of Knowledge” requirements with the content of major HR textbooks to determine adequacy of coverage of materials for PHR Certification preparation. The results show that most HR textbooks fail as study tools for the PHR exam.

Saeed Zolfaghari*, Vinh Quan, Ahmed El-Bouri, Banafsheh Namiranian
Heuristics for Shift Generation in Labor Scheduling Problems
This paper presents eight heuristics to generate a smaller set of shifts instead of exhaustively generating all shifts. Using statistical analysis, the proposed algorithms are compared, and the best heuristic in terms of efficiency and effectiveness is introduced.

Session 3: Wednesday March 15, 9:45 am Heron room Randall Harris, session chair

Randall Harris
International Dimensions of the Organizational Task Environment: Towards a Global Construct for OTE
One recent critique of the organizational task environment (OTE) construct is its lack of generalizability across international boundaries. Further, the OTE construct itself is based upon an exclusively US database, making comparability outside of the US manufacturing sector impossible. A review of published studies has also drawn the currently accepted OTE theoretical framework into question. This paper reviews these current dilemmas in OTE research, and begins to explore the possible international dimensions of the OTE construct. The implications of this avenue of study for the organizational theory and strategic management disciplines are also discussed.

Athmar Al-Salem, Mutlaq Almutairi and Jeremy Cripps
Cross Cultural Perspectives on the Work Ethic: Diversity, Discrimination and Ethics in Kuwait
This study was conducted to identify key themes which characterize the work ethic in Kuwait. The data for the study was collected by students as part of an assignment for an introduction to management class. The initial data collection was collated and the common responses to questions are presented. Initial data collection was supplemented with follow-up interviews with executives at the study locations to confirm data collected and to ask further questions relating to corporate codes of ethics. These responses have been collated and the common responses are presented.

LuAnn Bean and David Hott
Are All Whistleblower Hotlines Created Equal?
Started as simple systems of dedicated phone lines, whistleblower hotlines have evolved as critical windows into cultural insights of organizations and areas for governance improvements. This paper addresses the internal auditor’s role in strengthening and refining these processes for both regulation and organizational effectiveness.


Management of Technology:

Chair: Gordon Arbogast, Jacksonville University, garboga@ju.edu

Tuesday March 14, 1:00 pm Heron room

Michael R. W. Bommer and Sanjay Mittel
Risk Taking Attitudes of Large and Small High-Tech Firms
It is widely believed that smaller firms exhibit greater risk taking behavior than larger firms in the context of new product development. A survey of R&D engineers working on new product development projects in large and small high-tech firms in USA and Canada was conducted. The study concludes that R&D professionals in larger firms are in fact as willing and perhaps more willing to embrace risk as compared their counterparts in smaller firms. The reasons for this could relate to differences in organizational cultures and/or perspectives on portfolio strategy.

Constantine Kontoghiorghes and Panayiota Kyriacou
Identification and Prioritization of Key Organizational Factors in Terms of Rapid Technology Assimilation in a Cypriot Organization
The main purpose of this study was to identify and prioritize key organizational factors affecting rapid technology assimilation in a Cypriot organization and determine the extent to which such factors were identical to those found to be important in a similar study which was conducted in a large U.S. automaker.

Carmo D'Cruz, Clifford Bragdon, Dennis Kulonda and Ken Ports
Technopolis Creation - A Survey of Global Best Practices
This paper reviews research done on creation of Technopolis communities and highlights exemplary best practices from Technopolis communities around the world such as Silicon Valley, Boston, Austin, Ireland, Bangalore, Taiwan, Sophia-Antipolis, and Florida's Space Coast. The role of academia-industry-government collaboration in creation of Technopolis communities is discussed in detail.


Marketing:

Chair: Kaylene Williams, California State University, Stanislaus, kwilliams@csustan.edu

Session 1: Monday March 13, 9:45 am Flamingo, Kaylene Williams, Session Chair

Al Petrosky and Kaylene Williams
The iPod as My Pod: An Examination of the Impact of Mass Customization and Person-alization on the Diffusion of Innovations
This paper examines the impact of mass custom-ization and personalization on modeling the diffusion of innovative products. Implications for the Rogers' product characteristic approach and the Bass two-step model are discussed. Broader implications of con-sumer new-product behaviors are discussed, using the iPod as an illustration.

Kaylene C. Williams and Al Petrosky
Nonviolence (Even Peace!) in Marketing and the Media
Marketing activity particularly in the media often gets blamed for contributing to violence and teaching people to be aggressive. The purpose of this paper is to describe peace, violence and its causes, and nonviolence in terms of their effects on individuals and society as a whole. The question of whether or not marketing and the media promote violence will be examined. Additionally, specific communication tools for creating peace and nonviolence will be provided.

James G. Lollar
Inter-Functional Communication and Conflict Between Marketing and Engineering: An Explanatory Model
The purpose of this paper is to provide a synthesis of the literature pertaining to cross-functional cooperation and conflict, and to identify factors that would enable more effective interfacing between an organization's marketing and engineering personnel and processes.

Session 2: Wednesday March 15, 8:00 am Flamingo

Andrew B. Cudmore and John R. Patton
Interactive Direct Marketing
This paper looks at companies that have mobile-commerce (M-commerce) strategies and how such marketing vis-à-vis mobile phones and personal digit assistants can provide a competitive edge for these firms. The paper illustrates techniques such as short-messaging system marketing (SMS) and text messaging. A discussion of future uses of location-based technologies and interactive direct marketing is incorporated in the paper that presents advantages and disadvantages of M-commerce.

Darryl W. Miller, Michael Stoica and Dan Ardelea
An Examination of Gender Role Portrayals in Romanian Magazine Advertising
This paper examines gender role portrayals in Romanian magazine advertising during the period from 2000 to 2005. As expected, results revealed both progressive and traditional gender role portrayals for both women and men reflecting a society and economy in a state of transition. Implications are discussed.

Darryl W. Miller, Michael Stoica and Dan Ardelea
Trends in the Advertising Industry in Central and Eastern Europe: The Case of Romania
The paper summarizes and classifies the different stages of the advertising industry and its competitiveness in an emerging market economy. It extrapolates the findings to the competitive advantages created by advertising and to the competitiveness of the clients of the advertising industry.

Banu Karsak and Elgiz Yılmaz
An Evaluatıon Of Customer Orıented Campaıgn Management On Value-Enhancıng Relatıonshıps
Customer relationship management (CRM) is a business strategy designed to build value-enhancing relationships with the customer. This paper aims to provide a clear delineation of customer oriented campaign management with a detailed description of the evaluation of CRM process with Balanced Scorecard of a multinational chemical and healthcare group, following a review of campaign management in marketing literature


Operations Management:

Chair: Pam Miller, Northwestern State University

Session 1: Monday March 13, 2:45 pm Pelican room, J.S. Sutterfield, session chair

Katy Azoury and V. Udayabhanu
A Level Crossing Approach to the EOQ Model when Demand Follows a Compound Poisson Process
We apply level crossing techniques to derive the steady state distribution of net inventory when demands arrive according to an exponential distribution with rate λ and each demand size is exponential with mean μ. We compare the cost and optimal order quantity between this stochastic modeling approach and traditional EOQ.

Justin Caudle, Luke Delaney and Daniel Cox
Production Testing of Automated Drug-Test Kit Assembly Machine
An industrial law enforcement resource manufacturer produces self-contained, government acknowledged, drug-testing field kit. Production of this kit is a high-volume, hazardous, labor-intensive task that requires a variety of configurations. An automated assembly machine has been designed and implemented for efficient drug-testing kit production and is tested for production reliability.

J. S. Sutterfield, Conrod S. J. Kelly and Dominique D. Drake
Investigation of Animal Survival Times for Poison Antidotes Using Standard Factorial Design Methods as with Compared Taguchi Methods
Herein, a standard design of experiments factorial analysis is used to analyze the results of survival times of animals given three different toxic agents and then four different antidotes for these agents. The same data is then used in a second analysis using Taguchi meth­ods, and the results from the two analyses are compared. Conclusions are then drawn as to the relative values of the two methods.

Session 2: Monday March 13, 4:15 pm Pelican room


Ken Platts, Pete Caldwell and Emre Kazancioglu
A Process for Strategic Analysis in Small and Medium sized Manufacturing Companies
This paper discusses a process for strategic analysis, aimed primarily at small and medium sized manufacturing companies. Existing diagnostic tools such as Baldrige, EFQM or PROBE are good for identifying operational weaknesses, but are limited in their ability to provide insights into the strategic positioning of companies. This process is designed to provide a strategic front end to such existing diagnostics. A key feature of the process is the incorporation of visualisation techniques to help companies cope with the complexity of strategic analysis. The paper describes the creation of the process, based on existing theory, and illustrates its application in industrial case studies.

Hiroshi Kise, Shunji Tanaka, Guiyan Hu, Yoshiyuki Karuno and Mituhiko Araki
Optimal Input/Output Scheduling for a Large-Scale AS/RS
We discuss an optimal input/output scheduling problem for a large-scale AS/RS (automated storage and retrieval system) with high bay racks and automated S/R (storage/retrieval) machines. We propose an exact algorithm based on branch-and bound search and approximate algorithm based on tabu search for minimizing the mean tour time. Some numerical results are presented

Nael Aly, Alan Khade and Gene Murti
Operations Management Curriculum Trends at Leading Universities in the US
This paper studies, analyzes and compares the undergraduate and graduate Operations Management curricula in a group of leading universities in the United States. This paper also projects emerging trends in the undergraduate and graduate Operations Management curricula.


Simulation and Modeling:

Chair: Kevin O’Neill, Plattsburgh State University, kevin.oneill@plattsburgh.edu

Session 1: Monday March 13, 1:00 pm Flamingo room, Kevin O'Neill, session chair.

Kevin O’Neill
System Dynamics Modeling as an Alternative Instructional Technology for Accounting Students
This paper proposes the use of System Dynamics Modeling as an alternative simulation tool for accounting students. This methodology provides teachers and students the capacity to represent accounting assumptions as structural relationships whose previously implied feedback’s are made transparent and thus open for questioning. Several models are presented and the potential benefits of these efforts for accounting students are explored, including “what if” scenario planning, directed structural elaboration, and dynamic orientation.

Tara Holmes, Obafemi Balogun and Celestine Ntuen
Supporting Military Coalition Logistics Planning
A constructive parameter-driven simulation model for military coalition logistics planning is proposed. The model operates at two levels of abstraction—the mission information with the associated tasks and coalition member commitments to resource donations and the tactical/operational level which builds logistics networks and apply resource allocation rules. A coalition nervousness index is derived.

Celestine A. Ntuen
Sensemaking as a Tool for Managing Dynamic Information
Being able to perceive, understand, and communicate information is critical to any individual or group of people trying to make sense of a situation, particularly in a dynamic environment. This paper presents models of cognitive processes—in individual and in teams, including their architecture and use in developing simulated sensemaking process.

Session 2: Monday March 13, 2:45 pm Flamingo room

A. H. El-Nashar, K. S. El-Kilany and A. F. Abdel Moneim
Reusable Tool for 300mm Intrabay AMHS Modeling and Simulation
A reusable tool for modeling and simulation of 300mm fabs is developed; focusing on the intrabay automated material handling system and can be configured in a number of ways. Different models of a bay or group of bays can be built with different number of processing tools and overhead hoisted vehicles.

Z. Xu and M. Liang
Integrating Product Modularization and Assembly Line Reconfiguration Decisions: a Genetic Algorithm Approach
To avoid conflicting decsions in modular product design and assembly system reconfiguration, the two issues have to be addressed jointly. In this paper, the integrated problem is formulated as a non-linear integer model. The quality loss function (QLF) is used to quantify non-comensurable and conflicting objectives. Several evaluation metrics in both design and manufacturing are incorporated into the model. The integrated nature of the problem leads to NP-hard complexity of the model. A genetic algorithm (GA) is therefore developed to provide near optimal solutions. The GA has been applied to a modular product.

Nader Azizi , Ming Liang and Saeed Zolfaghari
Solving a Task Scheduling Problem Using Genetic Algorithms
Task scheduling has been recognized as NP-hard. Quick and near-optimum solutions are therefore highly desirable in practice. As such, this paper proposes two versions of genetic algorithm (GA) for solving the task scheduling problem. The first algorithm uses a simple mutation operator to maintain population diversity. In the second algorithm, a neighbourhood search mutation feature is applied to promote population diversity and to improve solution quality. The two algorithms are evaluated using several benchmark problems. Computational results indicate that for relatively small problems both methods perform well. However, as the size and the complexity of the problems increase the second GA performs significantly better than the first.

Saeed Zolfaghari*, Vinh Quan, Ahmed El-Bouri, Maryam Khashayardoust
Application of Genetic Algorithms to Staff Scheduling in Retail Sector
A genetic algorithm is developed for the retail sector staff scheduling. The proposed algorithm is implemented and compared with the conventional integer programming approach. The performance of the algorithm is tested on six real-world problems. A sensitivity analysis is carried out for two genetic parameters, population size and mutation rate. Then, all test problems are solved with the best set of parameters.

Session 3: Monday March 13, 4:15 pm Flamingo room

Carmo D'Cruz, Muzaffar Shaikh and Jason D’Cruz
Using Chaos and Complexity Theory and Design of Experiments to Predict Next-Day Stock Prices
This paper describes a unique approach using Design of Experiments methodology to forecast stock prices. The Researchers studied Chaos and Complexity Theory and the dynamics of the stock market. Stock market Technical Indicators such as MACD, MFI, RSI, W%R, Fast Stoch, EMA, Volume, Upper and Lower BB (Bollinger Bands), were used as factors. The response variable was Next Day Closing Price for 6 stocks: NASDAQ QQQQ, Intel INTC, IBM, 3M MMM, DJ Industrial Average DIA and S&P 500 Index SPY over a 90-day period. 98% correlation between predicted and actual Next Day Closing Price was obtained.

A. K Choudhury and V. Allada
Implications of Supplier Network Complexity on Modular Product Architecture
In this paper, a multi-objective design formulation has been developed to evaluate the “make PVSM vs. buy MOTS” decision. A fuzzy goal programming-based approach has been utilized to solve the problem. Sensitivity analysis is conducted to generate different product architectures. However, the final decision is based on the evaluation of supplier complexity associated with different product architecture.

Adam Krzyżak and Dominik Schäfer
Nonparametric Regression Estimation By Radial Basis Function Networks and Empirical Risk Minimization
This paper discusses nonparametric regression estimation by the radial basis function networks. It establishes convergence conditions for nonlinear regression function estimates based on normalized radial basis function networks when the network parameters such as centers, receptive fields and output weights are chosen by empirical minimization.


Six Sigma:

Chair: Sandra Furterer, University of Central Florida, furterer@mail.ucf.edu

Session 1: Monday March 13, 4:15 am Egret room

Ali Ahmad and Isabelina Nahmens
Community Good Works: Delivering Meals to Seniors Using Six Sigma
Six Sigma is a powerful fact-based problem solving technique. The methodologies of Six Sigma has been applied successfully at many different organizations to improve processes and resulted in quantifiable results in terms of bottom line savings. This paper presents how the tools and techniques of the DMAIC (Define, Measure, Analyze, Implement and Control) process of the Six Sigma methodology are used to improve the delivery processes of Seniors First’s Meals on Wheels program. Seniors First is a non-for-profit organization responsible for providing nutritious, hot and cold, catered meals to select senior (elderly) citizens of Orange County, Florida on a daily basis. Seniors First organization was facing a problem due to the inability of its delivery processes to meet the state required temperature standards outlined by the Florida State Department of Elder Affairs. This effort was part of the Community Good Works Program sponsored by the American Society of Quality (ASQ). The result of the effort was an end-to-end process that ensures the correct and timely delivery of meals to seniors along with appropriate measurement and validation points.

J. S. Sutterfield and Conrod S. J. Kelly
The Six-Sigma Quality Evolution and the Tools of Six-Sigma
The six-sigma quality is in many ways the culmination of the quality movement that began in the 1950s. In this paper the conventional approach to quality is compared with the six-sigma approach, to demonstrate how the human approach must be integrated into any quality program in order for it to succeed. The paper then discusses the tools of six-sigma and their application to quality excellence.

Karla Alvarado, Lawrence Lanos, Ariel Lazarus, Daniel Luque, Ashley Park
and Moorhti Rajendran
Six Sigma Framework: An Application for a Local High School
A study of a local high school was conducted over a sixteen-week period to assess the 2004-2006 School Improvement Plan (SIP) developed by them. The objective was to assess the SIP developed by University High School (UHS) to determine its overall effectiveness in enhancing student achievement, and provide recommendations to improve the current plan. During this time, the Define, Measure, and Analysis phases of the Six Sigma DMAIC process were accomplished and the Improve and Control phases were recommended due to the time-frame constraint. The project used the junior class as a sample of the population of the entire high school to determine the effectiveness of the Student Improvement Plan (SIP). The key components of this project were to perform statistical analysis on the UHS data, perform root cause analysis, perform benchmarking to determine best practices, and provide recommendation for improvement.

Session 2: Wednesday March 15, 8:00 am Egret room

Sandra Furterer
Critical Components To Enhance Learning in a Team-Based Six Sigma Problem Solving Course
The Industrial Engineering and Management Systems Department at the University of Central Florida has incorporated service experiential learning opportunities into the curriculum within a Total Quality Improvement course. This course teaches the Six Sigma body of knowledge and provides hands-on Six Sigma project experience. This presentation discusses an approach to implementing team-based problem solving in Six Sigma courses. The course enables undergraduate and graduate students to work together on teams to solve real-world problems applying statistical problem solving principles and tools. The presentation will identify critical project components that can help enhance team members’ performance, reduce stress, and potentially improve student learning. Examples of how Six Sigma was applied to community organizations that provided service experiential learning opportunities for the students will also be presented.

Francisco Rodrigues, Henriette Schoen, Anjum Mehta, Eric Schwartz, Timothy Lloyd, Yuan Sen Tu and Sandra Furterer
Designing a Six-Sigma Based Process Management Model to Achieve Operational Excellence at the University of Central Florida
The current nature of UCF’s operations is highly decentralized with ad-hoc groups supporting the resolution of operational (administrative and academic) issues across campus. The six sigma team involved in increasing operational excellence was given the task to propose an operational excellence management (OEM) model. The team used the design for six-sigma, DMADV framework to build the process management model. Various six sigma tools were incorporated to understand the current situation, measure the customer/stakeholder satisfaction and compare the operational excellence status with equivalent educational institutions pursuing operational excellence across the nation under the guidelines of Malcolm Baldrige criteria. As part of the streamlining process for increasing operational excellence at UCF; an operational excellence council (OEC) has been proposed pending approval by the president.

Sandra Furterer, Abeer Sharawi, Cesar Casanas, Ghanashyam Londe, Louis Linde Jr. and Tareq Ahram
Six Sigma Project – Improving Web Development and Design Processes
In an effort to apply the DMAIC process to the website development and support processes for the Computer Support in the department of Engineering and Computer Science at the University of Central Florida, a six sigma team was formed to study, analyze and improve the current processes. The objective of this project is to provide structure to the Computer Support processes and incorporate best practices to develop, update and support the departments’ websites.

Session 3: Wednesday March 15, 9:45 am Egret room

Nichole Ederer, Jeffrey Ferris, Jessica Jenness, Jason Vialet, Maria Vicens,
Alain Gaumier and Sandra Furterer
Six Sigma Approach to Improve National Panhellenic Conference Recruitment at the University of Central Florida
The Total Quality Improvement course at the University of Central Florida incorporates Six Sigma problem solving concepts and tools into hands-on projects, providing students with a unique experiential learning opportunity. In one project, Six Sigma tools and methodology were applied to the National Panhellenic Conference Recruitment process as part of the Office of Fraternity and Student Life at UCF. Students fully executed the first three phases of the DMAIC quality strategy and made recommendations for implementation of the final two. An overview of the process, details of data analysis, and utilization of Six Sigma tools will be presented.

Sandra Furterer, Amour-che Djaho, Julie Hartley, Joshua Kaufmann, Angel Millan,
Kati Ollikainen and Annmarie Uskert
Six Sigma Approach to Improve the Faculty Accreditation Process at the University of Central Florida
Hiring accredited faculty members takes precedence in maintaining a university’s accreditation. This Six Sigma project will unveil the root causes and inefficiencies of the faculty credntial information process at UCF, as well as present potential solutions in which to improve the informaton collection process that directly impacts the hiring process.

Felix Martinez, Robert Beaver, Varshini Gopal, Russell D’Angelo, Miguel Torrejon
and Amol Shah
Six-Sigma Methods for the Improvement of an Asset Management Process at the University Of Central Florida
A semester-long six-sigma project involved in the improvement of the College of Engineering’s asset management system at the University of Central Florida. More specifically, it focused on efficient asset tracking, reduction of lost items and prioritization of valuable objects.

Ethling Hernandez, Joe Dalton, Matt DiPietro, Matt Rogers, Maria Barragán and
Sandra Furterer
A Six Sigma Application Within The Scope Of A Not-For-Profit Volunteer Program Redesign: A Case Study
The total quality improvement course (TQI), offered at the University of Central Florida offered students the opportunity to address a Six Sigma project focused on the creation of a process for Kid’s House of Seminole County, a not-for-profit child advocate group located near Orlando Florida. This organization falls outside of the traditional manufacturing scope Six Sigma takes, however the application of the DMAIC methodology revealed the mainstays preventing the organization from further development of their volunteer program. From this, recommendations for the development of a volunteer program will be created, which will be able to support the current processes, staff and clients.


Statistical Quality Improvement and Control:

Chair: Gamal Weheba, Wichita State University, gamal.weheba@wichita.edu

Session 1: Monday March 13, 1:00 pm Heron room

Manuel A. Rodríguez, Elsa M. Benavides and Manuel R. Piña
Stability on the Confidence Intervals of the Eigenvalues Using the Ridge Regression Method
Since the confidence intervals of the eigenvalues determine if a square response surface present a stationary system, it is necessary to precisely estimate the coefficients of the complete square polynomial. The Ridge Regression Method performs substantially better than the least square method who have shown inefficiency to determine this coefficients when the polynomial is present in inherent form also known as the multicollinearityproblem.

Hareash Vontivilu and Gamal Weheba
Performance Characterization of a CNC LATHE
This paper represents a performance characterization study of a Computer Numerically Controlled machine tool. The stud y utilizes a specially designed benchmark model, and statistically designed experiments to obtain reliable estimates of key performance characteristics of the machine tool under varying cutting conditions. The results indicate operating conditions at which target levels of surface finish and dimensional accuracy can be achieved.

Karin Kandananond and Gamal Weheba
The Integration of Automatic and Statistical Process Control Techniques: A Literature Review
Two major techniques to monitor and reduce variation in manufacturing processes are Statistical Process Control (SPC) and Automatic Process Control (APC). SPC has been utilized to monitor and remove assignable causes while APC was developed to reduce expected process variation. This paper represents a review of the recent developments made to allow effective integration of these techniques.

Stephen Allen and Dean DeCock
Creating a Comparative Post-Manufacturing Quality Index (QI) for Vehicles in Service
Vehicle quality reports investigate consumer interpretations of vehicle quality and repair frequency. Do these reports represent an unbiased opinion as to vehicle quality? Having an unbiased Quality Index (QI) might prove more useful to a consumer. A QI model based on Recalls and TSB's is developed and applied to the family sedan segment.


Supply Chain Management:

Chair: Alan Ken Morrison, Kettering University, Harlquest@aol.com

Session 1: Monday March 13, 2:45 pm Heron room

Lynn A. Fish and Wayne C. Forrest
Supply Chain Management Improvements Through Quality Initiatives in Process Management
A literature review of quality improvements in the supply chain processes of design, production, delivery, support, and supplier-customer relationships is presented. The positive supply chain outcomes that occur through incorporating these quality management initiatives in these processes are discussed. Recommendations are presented for the practitioner to improve supply chains.

Dean Elmuti and Nicole Lobring
Measuring the Performance of Integrated Supply Chain Management: An Empirical Study
The impact of participation in an integrated supply chain management program on organizational performance was studied among employees in a manufacturing firm. Firm performance dimensions such as efficiency, flexibility, quality, growth productivity changes were measured by collecting and analyzing actual data for a 36-month period. The results show a positive and substantial effect on employee efficiency, productivity, quality, and overall performance. Nonetheless, interesting supply chain management is a complicated task that requires organizational commitment of time and resources in order to reap potential rewards.

Mark Smith
Start your Supply Chain Out Right! Barcode Print and Apply for Product Packaging Plant Floor Integration using VB.net
This paper reveals how Visual Basic.net can be used to develop integrated plant floor solutions using an object-oriented multi-tier application architecture. A case study shows how it provides integration between barcode print and apply for product packaging and other systems supporting Supply Chain Management.

Kenneth Morrison, Jacob O'Neill and Lindsey Lloyd
Using VBA and ARENA to Optimize and Animate the Four-tier SCM Problem
This paper describes the use of VBA for a better solution of Supply Chain Management four-tier problems. The Excel spreadsheet is used for problem information, the problem is optimized using Excel Solver, ARENA reads the Excel spreadsheet, animates the solution, and the "answers" are written to Microsoft Word and Powerpoint.

Session 2: Monday March 13, 4:15 pm Heron room

Dean Elmuti and Nicole Lobring
Reshaping the Supply Chain Through RFID
The purpose of this paper is to introduce RFID as a tool for Supply Chain Management. We hope to provide the reader sufficient background information to understand the technology, its benefits, applications, risks and concerns. Success stories are also presented. The paper is completed with some conclusions and recommendations.

Colin O. Benjamin, Denise McClary and Anastasia Graham
Selecting RFID systems for Supply Chain Enhancement
Radio Frequency Identification (RFID) systems are being deployed by progressive companies seeking to realize operational efficiencies in their supply chains. In this paper, we propose a framework for selecting the RFID system which is the best fit with a company's needs. We illustrate the application of this framework using scenario analysis.

S.K. Hargrove, Sr., R. Queen, Jr., B. Olubando and A. LaRochelle
Developing a Low Cost RFID (Radio Frequency Identifiers) Middleware for Small Business Applications
This paper describes the development of a RFID (Radio Frequency Identifiers) technology implementation for small businesses. The use of common off-the-shelf (COTS) software products are integrated with the RFID Java API to provide a low cost alternative middleware system for small businesses versus the more expensive packaged RFID enterprise systems.

Kenneth Morrison and Petros Gheresus
A Student Template for Effectively Teaching Quantitative Subjects On-line Using BlackBoard
This paper presents a teaching template for effectively teaching 1) lecture, 2) homework assignments, and 3) assessment for quantitative material on-line, using BlackBoard. Each student has unique problem values and solutions for homework and exams. This approach disables the advantage afforded students by cribs, email and cell phones.

Session 3: Wednesday March 15, 9:45 pm Heron room

S.K. Hargrove, Sr., R. Queen, Jr., B. Olubando and A. LaRochelle
Developing a U2U Network Infrastructure for a Reconfigurable Factory Testbed: Challenges & Opportunities
This paper describes the implementation a U2U networked reconfigurable factory testbed that connects two manufacturing setups located at two universities together. It illustrates on the challenges and opportunities faced in exploring this technology for manufacturing education and research.

Robert Austria, Josh Isaacson, and Daniel Cox
Wireless PDA Data Transfer for Trucking Industry
Cargo transaction data was manually processed onto hardcopy forms but a regional trucking security firm sought a technological advancement. A field PDA is used to transfer data by wirelessly synchronizing through an access point. The access point targets the database server during field implementation to rapidly update trucking data information.

Kenneth Morrison, Zacharey Hyde, and Michelle Ross
Optimizing 3-tier Supply Chain Management Models Using ARENA and VBA
This paper presents the design of a realistic enterprise structure using a large ARENA simulation model using entities with attributes for interfacing information, money, logistics, and materials flows. The paper discusses how ARENA uses the graphical outputs to aid optimization of the key parameters during the animation, using VBA.


Kenneth Morrison
Using VBA Techniques to Teach Complex Subject Matter
This paper presents the use of VBA “buttons” built using recorded macros, in conjunction with action buttons in Powerpoint to make complex material much easier to understand. The paper describes the use of this technique to three subjects, namely decision trees, machine assignments, and aggregate planning.


Technology Commercialization:

Chair: Tiki Suarez, Florida A&M University, tiki.suarez@famu.edu

Session 1: Wednesday March 15, 8:00 am Pelican room, Tiki Suarez, session chair

Nickolas Christopher, Terrance McKnight, James Washington and Tiki L. Suarez
Preliminary Analysis of Access Grid Technology Perceptions and Experiences in Classroom and Research Environments
An Access Grid node was installed at Florida A&M University in 2003 and has since facilitated class-room experiences and institutional research and collaboration. One prime example is FAMU's participation in the 2005 Supercomputing Conference. We will discuss the experiences and perceptions of Access Grid technology use in classroom and research settings, and more specific-ally a case study of FAMU's participation in Super-computing Conference 2005 over the Access Grid.

Andre Gaddis, LaJoy Mercer, Michael Sharpe and Tiki L. Suarez
Critical Success Factors for Successful Deployment and Implementation of Access Grid Technology
Access Grid Technology has proven to be a much-needed resource for the advancement and improvement of business, research, and educational collaboration. The technology allows academic, research and corporate institutions to bring together individuals and/or groups in remote locations over the Web. This study provides an overview of Access Grid Technology and the various technology components that comprise it. Furthermore, this study examines the effects of human and technology resources, and facility space on Access Grid Technology. Lastly, this study examines how Access Grid Technology can enhance collaborative environments.

Michel Filemon, Laketa Poindexter, Tiki L. Suarez
The FAMU Experiment: An In-Depth Exploration of Voice Over IP
The data from our research confirms that VoIP has definite advantages over the conventional telephone system. Some of these advantages include: lower costs per call, lower infrastructure costs, and its "future poof" because of its capability to be easily upgraded